STORE POLICY

Customer Care

At Case Coaster customer satisfaction is at the forefront of our priority list. If you are unhappy with your purchase please reach out Support@casecoaster.com and we will assist you as soon as possible. Case Coaster takes no responsibility to any damage done to cell phones or surfaces in which coaster is applied (or surrounding surfaces - due to spill, drop, scratches etc).

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Privacy & Safety

This Privacy Policy (“Privacy Policy”) and is designed to notify you about how Case Coaster LLC collects, uses, discloses, transfers, and otherwise processes personally identifiable information that we obtain through our website (the "Site") or that you provide to us through the use of our services (“Personal Information”). Each time you visit the Site, you consent to the collection, use, disclosure, and processing of Personal Information in accordance with this Privacy Policy. If you are located in a jurisdiction outside the United States, you consent to the transfer of your Personal Information to our servers and computer systems anywhere in the world, including to countries that may not provide an equivalent level of data protection to the laws in your home jurisdiction. If you provide any Personal Information that relates to another person you hereby state and agree that you have obtained proper consent from such person for the collection, use, disclosure, and processing of such Personal Information as described in this Privacy Policy. If you have accessed the Site or used our Services within the last 12 months, Case Coaster LLC has collected and disclosed the categories of Personal Information described in this Policy Privacy during that time.

The Site actively collects Personal Information from you when you visit or register with the Site, when you send any email to the Site administrator or otherwise communicate with Case Coaster LLC, and when you request or submit any information to or through the Site. We may collect Personal Information such as your name, contact information including your email address, postal address, user ID, details of the transactions you carry out through the Site, including payment information when you place an order through the Site and information related to the fulfillment of your orders, and other information that you choose to provide. We may also collect information and data about your internet connection, the equipment you use to access the Site, and details about your use of the Site.

Case Coaster LLC collects your Personal Information directly from you, when you provide it to us, or automatically, as you use the Site, through the use of cookies or other data tracking technologies. We may use this Personal Information to register you with the Site, to respond to your inquiry or request, to post your submissions to the Site, to provide information to others regarding your use of the Site, and in any other way necessary in order for us to provide the Site to you. For example, we record and use Personal Information provided by you in order to process, fulfill, and ship your orders on the Site and to provide customer service to you. The information used will include your name, address information, shipping information, and contact information you enter in the shopping cart. We may also use Personal Information to notify you about products and services that may be of interest to you. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. You may unsubscribe from our newsletter at any time. If you no longer wish to receive our newsletter and promotional communications, you may opt-out by following the instructions included in each newsletter or communication or by emailing us at support@casecoaster.com.

The Site may passively collect certain kinds of information that reveal the frequency with which you visit the site, the times and dates of your visits, the pages you reviewed, persons with whom you interact, and other information. Information is passively collected through various means. We use Internet protocol (IP) addresses to administer the site. We use navigational data, including log files and transmission data, to identify information about your web browser and operating system, the time period in which you visit the Site or a portion of the site and other the site members with whom you collaborate. We also use a third-party tracking service that uses technologies to collect and track aggregate, non-personally identifiable information about our Site visitors. This information is used to administer the site, report usage metrics, and otherwise operate, improve, and provide new Site content, products, and Services.

Like many Internet sites, the Site may use small text files called “cookies” that are sent to the hard drive of your computer to store bits of information related to your use of the site. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords. The ‘Help’ section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to configure your browser to reject cookies altogether. However, if you disable cookies, your use of the site may be limited, and you may not be able to access certain functions or features of the Site. The Site combines passively collected information (as described above) with actively collected Personal Information, and this information may be recorded as part of your profile.

Case Coaster LLC does not share, sell, rent, or trade Personal Information with third parties for their promotional purposes. We may disclose or transfer Personal Information (and any related information) as necessary or appropriate to: our subsidiaries and affiliates; our contractors, service providers, and other third parties in connection with our business; a potential buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Case Coaster LLC’s assets; other third-parties with your consent. We may disclose or transfer Personal Information (and related information) to the foregoing parties as necessary or appropriate for our business purposes, including: to present the Site, Services, and products to you; to fulfill the purpose for which you provide the information; to protect our customers and the security of the Site; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, collection, and protection of ourselves and our affiliated companies against liability; to respond to subpoenas, judicial processes, legitimate requests by law enforcement officials, and to comply with applicable laws, if we believe in good faith that the law requires it; to facilitate a sale, assignment, or other transfer of all or a part of our business or company; where we believe in good faith that it is in the interest of the health, safety, or protection of Case Coaster or a third party; or for any other purpose disclosed by us when you provide the information or with your consent. In any of these situations, the recipient of the Personal Information may be located in the United States or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.

For example, we may disclose Personal Information to third-party service providers performing services on our behalf, including those hosting our servers and providing other technical support services. We use third parties, such as a payment processor to bill you for products, and a shipping company to ship your order. When you purchase a product, we will share your name, address, purchase amount, and other details as necessary for the third party to provide their service. When shipping an order, your contact information is shared with our shipping partner for the purpose of calculating postage, purchasing a shipping label, and tracking shipments. All such third parties are contractually obligated to comply with privacy terms and conditions consistent with this Privacy Policy and to only process data in accordance with our instructions.

If you contribute to a blog or review products on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the site, and it could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these public forums.

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@casecoaster.com or you may contact us at: Case Coaster LLC, 90 Overland St, Fitchburg, MA 01420.

Your Privacy and Links to Other Sites

Our Privacy Policy only applies to information collected by Case Coaster. Our Site contains links to other third-party sites that are not owned or controlled by Case Coaster. Case Coaster is not responsible for the privacy practices of such other sites and third parties. We encourage you to be aware of when you leave our Site and to read the privacy policies of such other sites in order to understand how those sites and third parties collect and use your personally identifiable information.

Access to and Correction of Your Personally Identifiable Information

If you wish to update any Personal Information you have previously provided or to exercise any right of access, rectification, deletion, or opposition to the processing of your Personal Information that you may have under applicable law, please contact us by opening a ticket on support@casecoaster.com. If you have an account on the Site, you can also review and change some of your Personal Information by logging into the site and visiting your account profile page. To access and update your Personal Information through your account, log in and click on the ‘View Addresses’ section. In some cases, we cannot delete your personal information except by also deleting your user account. We will make commercially reasonable efforts to fulfill your request, as appropriate, but we may not accommodate your request if we believe it would violate any law, prevent us from fulfilling our legal obligations, or cause the information to be incorrect. We reserve the right to use Personal Information previously obtained to verify your identity and as otherwise described in this Privacy Policy as long as such use is consistent with applicable law.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of Personal Information. However, we maintain reasonable physical, electronic, and administrative procedures to protect your Personal Information against unauthorized disclosure or access.

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy from time to time and in our sole discretion, except where prior notice or consent is required by law. If we make material changes to this Privacy Policy that allow for new of different uses of your Personal Information, we will notify you by posting changes on the Site, unless other notice is required by law, and we will give you an opportunity to opt out of such new or different uses of your Personal Information. Please check this Privacy Policy frequently and please check it particularly before you submit additional information via the site.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please email us at: support@casecoaster.com.

Wholesale Inquiries

For all wholesale inquires please reach out to Sales@casecoaster.com 

- Custom orders available

- Branding (logo) options available

Payment Methods

Credit / Debit Cards

PAYPAL

Offline Payments

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